1 Product Care (Wash Care Instructions)

Where can I find wash care instructions for my product?

Wash care instructions are provided on the care label attached to each product. We recommend following these instructions carefully to maintain the quality, fit, and longevity of your garment. 

What should I do if I am unsure how to care for my product?

Some garments and materials may require special care. If you are unsure about washing, drying, or storing your item, please refer to the care label on the product or consult a professional garment care service. 

2 Size, Fit & Packaging

How do I choose the right size?

You can refer to the size guide available on each product page to help determine the best fit. We recommend reviewing the measurements carefully before placing your order.

What should I do if the size does not fit?

If the size does not fit as expected, you may request a return or exchange within 14 days of delivery, provided the item meets the return eligibility criteria.

Link:  Returns, Exchanges, and Refunds 

How will my order be packaged?

All orders are carefully packed using official Off-White packaging to ensure your products arrive safely and in perfect condition.

We recommend keeping the packaging until you are certain you will not be returning the item.